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Your rights as a consumer
Under Law of Ukraine No. 3153-IX 'On Consumer Protection' of 10 June 2023, you have the right to complain about our products or services and to seek dispute resolution. You may address complaints to the State Service of Ukraine for Food Safety and Consumer Protection. We aim to resolve all issues fairly and promptly.
In accordance with Law of Ukraine No. 2704-VIII 'On ensuring the functioning of Ukrainian as the state language' of 25 April 2019, consumer information is available in the Ukrainian language. The Ukrainian version of this site contains the same information.
Electronic contracts
As required by Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 3 September 2015, you may review and correct your order before conclusion, and you will receive confirmation in a durable format.
Provider identification
Private Entrepreneur elevantias.com, registration code (EDRPOU) 03891395. Address: Business Center 'Horizon', 15 Antonovycha Street, Office 703, Kyiv, 03150, Ukraine.